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Why use Valley Commercial Cleaning?

At Valley we take pride in keeping your building clean!

Valley will provide you with a clean, safe, and healthy environment for your customers and employees:

  • Clean buildings project a first-class image.

  • Clean buildings improve the longevity of the building.

  • Healthy buildings ensure a working environment free from contaminates.

  • Healthy buildings provide a safer workplace and decrease the number of workers comp claims due to slip/fall accidents and the spread of viruses.

  • Healthy buildings reduce the amount of sick time taken by employees working in the building.


Valley will keep your building in tip top shape. A well-kept building reduces costs:

  • Clean buildings are less expensive to maintain.

  • Clean buildings help to increase tenant satisfaction and reduce tenant turnover.

  • Clean buildings ensure that property values will remain high.


Valley offers a full-service partnership for all your building maintenance needs. As well as handling all your cleaning needs, we can manage your restroom and paper supplies – this saves you time that can be spent on your business!


We provide quick response to your needs and offer specialized cleaning services such as carpet spotting, carpet cleaning, hard floor care, window washing, and post-construction clean-up.

 

Valley Commercial Cleaning FAQs

Do you provide all supplies and equipment?

Valley provides all cleaning supplies and equipment as well as any personal protective equipment that is needed by our employees when cleaning your facility.

Who will be responsible for the keys to our building?

Valley requires that employees sign a form indicating they are responsible for the keys to your building. If an employee quits or is terminated, they must immediately return the keys to our office.

What if something is broken?

If an employee accidentally breaks something, they are required to leave a note at the building and to notify their supervisor before leaving the building. The supervisor will notify office staff the next morning (Monday morning if it is a Friday). Our office staff will be in contact with you that morning to discuss replacing the item that was broken.

Are you insured and bonded?

We have all the required insurances and are bonded.

How many employees will be cleaning my building?

This will vary depending on the size of the building. Our crews usually consist of 2 to 10 employees.

What happens if something is not cleaned to our satisfaction?

Please call our office at 815-873-1500 ext. 7 if there are any problems. Either a Operations Manager or Supervisor will visit your building to evaluate the situation.

Do you use green cleaning chemicals?

We do have a full green cleaning program. Please contact us for details.

 

Valley’s - Active Communication Experience

Valley’s ACE program provides our clients heightened awareness to information regarding the cleaning of your building.


Valley has developed priority reports that provide detailed communication before, during, and after your scheduled cleaning.


Valley’s ongoing ambition is to provide our clients an active environment that provides positive solutions.

The Purposes of ACE:
✓ Heighten client care
✓ Improve quality control
✓ Maintain high equipment standards
✓ Increase transparency to our Clients
✓ Increase our employees’ individual accountability within Valley
✓ Empower our employees as individuals within Valley
✓ Establish deeper advantage to you, the client, for choosing Valley


Valley will be providing you Active Communication reports that will help you manage, track and review the status of your scheduled cleaning with Valley.

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815-873-1500 ext. 7

4950 American Road
Rockford, IL 61109

©2020 by Valley Commercial Cleaning